> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.withpersona.com/2020-05-18/accounts/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.withpersona.com/_mcp/server.

# Accounts

> Use Accounts to group a user's inquiries, verifications, reports, and activity in one place.

A Persona account groups together all information you've collected from an individual user (a single person or business), and lets you view their entire history on Persona in one place.

For example, if you require your users to verify during your onboarding (inquiry 1), and re-verify a year later (inquiry 2), you can link the two inquiries from the same user to the same account. Any Persona reports, cases, and documents related to the user are also associated with the account.

Accounts help you spot patterns or inconsistencies across data from the same user, and help you prevent users from completing extra, unneeded inquiries.

## Getting started

Learn how to associate different inquiries with the same account using [reference IDs](/reference-ids).

## Learn more

See our Help Center for details about how you can use and customize accounts. A few starting points:

* [Accounts overview](https://help.withpersona.com/articles/2gE7mjjLCIGJPnK6mTyjU9/)
* [Creating accounts](https://help.withpersona.com/articles/5O2wfeWGy3cR7jS0rdcd1R/)
* [Creating custom account types and fields](https://help.withpersona.com/articles/NrM9W6KETzMbzQXgdU3cV/)
* [Creating and setting custom account statuses](https://help.withpersona.com/articles/6W3ySuKOa8ez3CEbZYHdcj/)
* [Using account identifiers](https://help.withpersona.com/articles/6Iz6sufWpRG5uVSEwoOPJT/)

> Use Accounts to group a user's inquiries, verifications, reports, and activity in one place.