> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.withpersona.com/2020-05-18/api-reference/cases/list-all-cases/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.withpersona.com/_mcp/server.

# List all Cases

GET https://api.withpersona.com/api/v1/cases

Returns a list of your organization's cases.

Note that this endpoint aggregates cases across all case template(s). See [Pagination](https://docs.withpersona.com/pagination)for more details about handling the response. Results are returned in reverse chronological order, with the most recently created objects first.

Reference: https://docs.withpersona.com/api-reference/cases/list-all-cases

## Authentication

- `Authorization` header (bearer token, required) — Bearer authentication of the form `Bearer <token>`, where token is your auth token.

## Request

### Query parameters

- `page` (CasesGetParametersPage, optional)
- `fields` (map from string to string, optional) — Comma-separated list(s) of attributes to include in the response. This can be used to customize which attributes will be serialized in the response. See [Serialization](https://docs.withpersona.com/serialization#sparse-fieldsets) for more details.
- `filter` (CasesGetParametersFilter, optional)

### Headers

- `Key-Inflection` (enum, optional) — Determines casing for the API response.
  - Allowed values: `camel`, `kebab`, `snake`
- `Idempotency-Key` (string, optional) — Ensures the request is idempotent.
- `Persona-Version` (enum, optional) — Server API version. More info on versioning can be found [here](https://docs.withpersona.com/versioning).
  - Allowed values: `2025-12-08`, `2025-10-27`, `2023-01-05`, `2022-09-01`, `2021-08-18`, `2021-07-05`, `2021-02-21`, `2020-05-18`

## Response

### 200

This endpoint returns a collection of Case objects.

- `data` (list of case, required) — An array of Cases
- `links` (CasesGetResponsesContentApplicationJsonSchemaLinks, required)

## Errors

### 400 Bad Request Error

The request was unacceptable, often due to invalid parameters.

- `errors` (list of CasesGetResponsesContentApplicationJsonSchemaErrorsItems, optional)

### 401 Unauthorized Error

An invalid API key was provided.

- `errors` (list of CasesGetResponsesContentApplicationJsonSchemaErrorsItems, optional)

### 403 Forbidden Error

The given API key doesn’t have permissions to perform the request or a quota has been exceeded.

- `errors` (list of CasesGetResponsesContentApplicationJsonSchemaErrorsItems, optional)

### 404 Not Found Error

The requested resource doesn’t exist.

- `errors` (list of CasesGetResponsesContentApplicationJsonSchemaErrorsItems, optional)

### 429 Too Many Requests Error

Your organization’s rate limit has been exceeded. We recommend an exponential backoff on requests.

- `errors` (list of CasesGetResponsesContentApplicationJsonSchemaErrorsItems, optional)

## Types

### CasesGetParametersPage

- `after` (string, optional) — Object ID for pagination cursor
- `before` (string, optional) — Object ID for pagination cursor
- `size` (double, optional) — Limit on the number of objects returned

### CasesGetParametersFilter

- `status` (string, optional) — Filter cases by status
- `case-template-id` (string, optional) — Filter cases by case template ID
- `account-id` (string, optional) — Filter cases by account ID
- `reference-id` (string, optional) — Filter cases by reference ID
- `inquiry-id` (string, optional) — Filter cases by inquiry ID
- `report-id` (string, optional) — Filter cases by report ID

### case

A Case object

- `type` ("case", optional)
- `id` (string, optional)
- `attributes` (CaseAttributes, optional)
- `relationships` (CaseRelationships, optional)

### CasesGetResponsesContentApplicationJsonSchemaLinks

- `next` (string, required, nullable)
- `prev` (string, required, nullable)

### CasesGetResponsesContentApplicationJsonSchemaErrorsItems

- `title` (string, optional)
- `details` (string, optional)

### CaseAttributes

- `status` (string, optional)
- `name` (string, optional)
- `resolution` (string, optional, nullable)
- `created-at` (string, optional)
- `updated-at` (string, optional, nullable)
- `assigned-at` (string, optional, nullable)
- `resolved-at` (string, optional, nullable)
- `redacted-at` (string, optional, nullable)
- `sla-expires-at` (string, optional, nullable)
- `creator-id` (string, optional, nullable)
- `creator-type` (string, optional, nullable) — Possible values: - user - workflow-run Do not assume this is a static enumeration; Persona may add new values in the future without a versioned update.
- `assignee-id` (string, optional, nullable)
- `assigner-id` (string, optional, nullable)
- `assigner-type` (string, optional, nullable) — Possible values: - case-assignment-policy - user - workflow-run Do not assume this is a static enumeration; Persona may add new values in the future without a versioned update.
- `resolver-id` (string, optional, nullable)
- `resolver-type` (string, optional, nullable) — Possible values: - api-key - user - workflow-run Do not assume this is a static enumeration; Persona may add new values in the future without a versioned update.
- `updater-id` (string, optional, nullable)
- `updater-type` (string, optional, nullable) — Possible values: - api-key - case-assignment-policy - user - workflow-run Do not assume this is a static enumeration; Persona may add new values in the future without a versioned update.
- `tags` (list of any, optional)
- `fields` (map from string to any, optional) — JSON key-value pairs of field name to field value. Exact schema depends on the configuration of the Case template for this Case.
- `attachments` (list of CaseAttributesAttachmentsItems, optional)

### CaseRelationships

- `accounts` (CaseRelationshipsAccounts, optional)
- `case-comments` (CaseRelationshipsCaseComments, optional)
- `case-template` (CaseRelationshipsCaseTemplate, optional)
- `case-queue` (CaseRelationshipsCaseQueue, optional)
- `inquiries` (CaseRelationshipsInquiries, optional)
- `reports` (CaseRelationshipsReports, optional)
- `verifications` (CaseRelationshipsVerifications, optional)
- `txns` (CaseRelationshipsTxns, optional)

### CaseAttributesAttachmentsItems

- `filename` (string, optional)
- `url` (string, optional)
- `byte-size` (integer, optional)

### CaseRelationshipsAccounts

- `data` (list of CaseRelationshipsAccountsDataItems, optional)

### CaseRelationshipsCaseComments

- `data` (list of CaseRelationshipsCaseCommentsDataItems, optional)

### CaseRelationshipsCaseTemplate

- `data` (CaseRelationshipsCaseTemplateData, optional)

### CaseRelationshipsCaseQueue

- `data` (CaseRelationshipsCaseQueueData, optional, nullable)

### CaseRelationshipsInquiries

- `data` (list of CaseRelationshipsInquiriesDataItems, optional)

### CaseRelationshipsReports

- `data` (list of CaseRelationshipsReportsDataItems, optional)

### CaseRelationshipsVerifications

- `data` (list of CaseRelationshipsVerificationsDataItems, optional)

### CaseRelationshipsTxns

- `data` (list of CaseRelationshipsTxnsDataItems, optional)

### CaseRelationshipsAccountsDataItems

- `id` (string, optional)
- `type` ("account", optional)

### CaseRelationshipsCaseCommentsDataItems

- `id` (string, optional)
- `type` ("case-comment", optional)

### CaseRelationshipsCaseTemplateData

- `id` (string, optional)
- `type` ("case-template", optional)

### CaseRelationshipsCaseQueueData

- `id` (string, optional)
- `type` ("case-queue", optional)

### CaseRelationshipsInquiriesDataItems

- `id` (string, optional)
- `type` ("inquiry", optional)

### CaseRelationshipsReportsDataItems

- `id` (string, optional)
- `type` (string, optional)

### CaseRelationshipsVerificationsDataItems

- `id` (string, optional)
- `type` (string, optional)

### CaseRelationshipsTxnsDataItems

- `id` (string, optional)
- `type` ("transaction", optional)

## Examples

**Response**

```json
{
  "data": [
    {
      "type": "case",
      "id": "case_KsFU1Vxv9oK3ztnwQuD7MaJo",
      "attributes": {
        "status": "open",
        "name": "KCAS-1",
        "resolution": null,
        "created-at": "2021-03-24T04:59:21.764Z",
        "updated-at": "2021-03-24T04:59:21.764Z",
        "assigned-at": null,
        "resolved-at": null,
        "redacted-at": null,
        "sla-expires-at": null,
        "creator-id": "case_creator@withpersona.com",
        "creator-type": "user",
        "assignee-id": "case_assignee@withpersona.com",
        "assigner-id": "case_assigner@withpersona.com",
        "assigner-type": "user",
        "resolver-id": null,
        "resolver-type": null,
        "updater-id": "case_updater@withpersona.com",
        "updater-type": "user",
        "tags": [],
        "fields": {},
        "attachments": []
      },
      "relationships": {
        "accounts": {
          "data": []
        },
        "case-comments": {
          "data": []
        },
        "case-template": {
          "data": {
            "id": "ctmpl_336jV1uVaaY84GAqvG91oiy9",
            "type": "case-template"
          }
        },
        "case-queue": {
          "data": {
            "id": "cqueue_7JRbkcdbx9fTossK98NJvRZcmk1",
            "type": "case-queue"
          }
        },
        "inquiries": {
          "data": [
            {
              "id": "inq_eGK41TM6GjcZgdcoox7x8Hh0",
              "type": "inquiry"
            }
          ]
        },
        "reports": {
          "data": []
        },
        "verifications": {
          "data": []
        },
        "txns": {
          "data": []
        }
      }
    }
  ],
  "links": {
    "next": "/api/v1/cases?page%5Bafter%5D=case_19pQg1NHfYeUdpIvYZ54xmDz",
    "prev": null
  }
}
```

**SDK Code**

```python Success
import requests

url = "https://api.withpersona.com/api/v1/cases"

headers = {"Authorization": "Bearer <token>"}

response = requests.get(url, headers=headers)

print(response.json())
```

```javascript Success
const url = 'https://api.withpersona.com/api/v1/cases';
const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}
```

```go Success
package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.withpersona.com/api/v1/cases"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}
```

```ruby Success
require 'uri'
require 'net/http'

url = URI("https://api.withpersona.com/api/v1/cases")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body
```

```java Success
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.get("https://api.withpersona.com/api/v1/cases")
  .header("Authorization", "Bearer <token>")
  .asString();
```

```php Success
<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('GET', 'https://api.withpersona.com/api/v1/cases', [
  'headers' => [
    'Authorization' => 'Bearer <token>',
  ],
]);

echo $response->getBody();
```

```csharp Success
using RestSharp;

var client = new RestClient("https://api.withpersona.com/api/v1/cases");
var request = new RestRequest(Method.GET);
request.AddHeader("Authorization", "Bearer <token>");
IRestResponse response = client.Execute(request);
```

```swift Success
import Foundation

let headers = ["Authorization": "Bearer <token>"]

let request = NSMutableURLRequest(url: NSURL(string: "https://api.withpersona.com/api/v1/cases")! as URL,
                                        cachePolicy: .useProtocolCachePolicy,
                                    timeoutInterval: 10.0)
request.httpMethod = "GET"
request.allHTTPHeaderFields = headers

let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
  if (error != nil) {
    print(error as Any)
  } else {
    let httpResponse = response as? HTTPURLResponse
    print(httpResponse)
  }
})

dataTask.resume()
```