> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.withpersona.com/2020-05-18/api-reference/versioning/changelog/2024/1/8/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.withpersona.com/_mcp/server.

### Cases

* 🌱 **Set SLA when updating or creating a Case**: You can now set SLAs using `meta.sla-expires-in-seconds` on the [create a Case](/api-reference/cases/create-a-case) and [update a Case](/api-reference/cases/update-a-case) endpoints.