> For clean Markdown of any page, append .md to the page URL. > For a complete documentation index, see https://docs.withpersona.com/2022-09-01/api-reference/webhooks/case-events/llms.txt. > For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.withpersona.com/_mcp/server. # Case Events ## API Docs - Case Events [Case assigned](https://docs.withpersona.com/api-reference/webhooks/case-events/webhook-case-assigned.md) - Case Events [Case created](https://docs.withpersona.com/api-reference/webhooks/case-events/webhook-case-created.md) - Case Events [Case exported](https://docs.withpersona.com/api-reference/webhooks/case-events/webhook-case-exported.md) - Case Events [Case queue updated](https://docs.withpersona.com/api-reference/webhooks/case-events/webhook-case-queue-updated.md) - Case Events [Case redacted](https://docs.withpersona.com/api-reference/webhooks/case-events/webhook-case-redacted.md) - Case Events [Case reopened](https://docs.withpersona.com/api-reference/webhooks/case-events/webhook-case-reopened.md) - Case Events [Case resolved](https://docs.withpersona.com/api-reference/webhooks/case-events/webhook-case-resolved.md) - Case Events [Case SLA expired](https://docs.withpersona.com/api-reference/webhooks/case-events/webhook-case-sla-expired.md) - Case Events [Case status updated](https://docs.withpersona.com/api-reference/webhooks/case-events/webhook-case-status-updated.md) - Case Events [Case updated fields](https://docs.withpersona.com/api-reference/webhooks/case-events/webhook-case-updated-fields.md) - Case Events [Case updated tags](https://docs.withpersona.com/api-reference/webhooks/case-events/webhook-case-updated-tags.md) ## OpenAPI Specification The raw OpenAPI 3.1 specification for this API is available at: - [OpenAPI JSON](https://docs.withpersona.com/2022-09-01/api-reference/webhooks/case-events/openapi.json) - [OpenAPI YAML](https://docs.withpersona.com/2022-09-01/api-reference/webhooks/case-events/openapi.yaml)