Update a Case

PATCH

https://withpersona.com/api/v1/cases/:case-id

PATCH

/api/v1/cases/:case-id

1 curl -X PATCH https://withpersona.com/api/v1/cases/case-id \
2      -H "Authorization: <apiKey>" \
3      -H "Content-Type: application/json" \
4      -d '{}'

Try it

1 {
2   "data": {
3     "type": "case",
4     "id": "case_3maVhdLzdGftRZCvxfqazVL1",
5     "attributes": {
6       "status": "open",
7       "name": "WATC-16",
8       "resolution": {},
9       "created-at": "2021-06-30T20:37:18.678Z",
10       "updated-at": "2021-08-26T18:24:19.695Z",
11       "assigned-at": {},
12       "resolved-at": {},
13       "creator-id": "wfl_yKynZZiuPz1R5qm9JFyBnnLB",
14       "creator-type": "workflow",
15       "assignee-id": "foo@bar.com",
16       "resolver-id": {},
17       "resolver-type": {},
18       "updater-id": {},
19       "updater-type": {},
20       "tags": []
21     },
22     "relationships": {
23       "case-template": {
24         "data": {
25           "type": "case-template",
26           "id": "ctmpl_6HheND7s14a2o7fg33iHqhg7"
27         }
28       },
29       "case-comments": {
30         "data": []
31       },
32       "accounts": {
33         "data": []
34       },
35       "inquiries": {
36         "data": [
37           {
38             "type": "inquiry",
39             "id": "inq_29Yd6kF6xWVFgemm5WTxhxvf"
40           }
41         ]
42       },
43       "reports": {
44         "data": [
45           {
46             "type": "report/watchlist",
47             "id": "rep_PN3xspEwWCWWRp1eGpedaSNj"
48           }
49         ]
50       }
51     }
52   }
53 }

Updates the fields on a <<glossary:case>> that has been previously created.

Authentication

Authorizationstring

API Key authentication via header

Path parameters

case-idstringRequired

ID of the case to update

Request

This endpoint expects an object.

dataobjectOptional

Response

200

dataobject or null

Authentication

Path parameters

Request

Response

Errors