This page is for version 2025-12-08.
For other versions, use one of these documentation indexes:
- 2026-09-29 (default): https://docs.withpersona.com/2026-09-29/llms.txt
- 2025-12-08: https://docs.withpersona.com/2025-12-08/llms.txt
- 2025-10-27: https://docs.withpersona.com/2025-10-27/llms.txt
- 2023-01-05: https://docs.withpersona.com/2023-01-05/llms.txt
- 2022-09-01: https://docs.withpersona.com/2022-09-01/llms.txt
- 2021-07-05: https://docs.withpersona.com/2021-07-05/llms.txt
- 2021-05-14: https://docs.withpersona.com/2021-05-14/llms.txt
- 2020-05-18: https://docs.withpersona.com/2020-05-18/llms.txt
Cases
- 🌱 Set SLA when updating or creating a Case: You can now set SLAs using
meta.sla-expires-in-seconds on the create a Case and update a Case endpoints.