Events

Events are actions in the Persona system that you can use to trigger Webhooks and Workflows.

You can view events and their payloads in the Dashboard under Integration > Events. Events up to 3 months old can be viewed.

Types of Events

The following is a list of all the events that currently may be emitted by the Persona service.

This list can grow at any time so when developing against Persona events, please do not assume within your code that this is the full exhaustive list.

account.created
Occurs whenever an account is created.

account.redacted
Occurs whenever an account is redacted.

account.archived
Occurs whenever an account is archived.

account.restored
Occurs whenever an account is un-archived.

account.consolidated
Occurs when the account was combined with another account.

account.tag-added
Occurs when a tag was added to an account.

account.tag-removed
Occurs when a tag was removed from an account.

case.created
Occurs when a case is created.

case.assigned
Occurs when a case is assigned.

case.resolved
Occurs when a case is resolved.

case.reopened
Occurs when a case is reopened.

case.updated
Occurs when a case is updated.

document.created
Occurs whenever a document is created.

document.submitted
Occurs whenever a document is submitted.

document.processed
Occurs whenever a document is processed.

document.errored
Occurs whenever a document errors while processing.

inquiry.created
Occurs whenever an inquiry is created.

inquiry.started
Occurs whenever an inquiry is started. This happens the moment a verification is created or submitted on an inquiry.

inquiry.expired
Occurs when an inquiry expires. The default expiry is 24 hours.

inquiry.completed
Occurs whenever an inquiry completes all the configured verifications.

inquiry.failed
Occurs whenever an inquiry exceeds the configured number of verifications.

inquiry.marked-for-review
Occurs when an inquiry was marked for review either through Workflows or the API.

inquiry.approved
Occurs whenever an inquiry is approved manually in the dashboard or automatically through Workflows or the API.

inquiry.declined
Occurs when an inquiry is declined manually in the dashboard or automatically through Workflows or the API.

inquiry.transitioned
Occurs whenever a dynamic flow inquiry moves from one step in the inquiry flow to the next.

inquiry-session.started
Occurs whenever a user starts a session on an inquiry with a device. Multiple devices will each spawn a session.

inquiry-session.expired
Occurs when a session expires.

inquiry-session.canceled
Occurs when a session is manually canceled by the user. Because sessions may be resumed, there may be multiple cancel events for a given session.

report/address-lookup.ready
Occurs when an address lookup report has completed processing.

report/address-lookup.errored
Occurs when an address lookup report’s processing has errored.

report/adverse-media.matched
Occurs when an adverse media report has matched against at least one adverse media source as specified within the configuration.

report/adverse-media.ready
Occurs when an adverse media report has completed processing.

report/adverse-media.errored
Occurs when an adverse media report’s processing has errored.

report/business-adverse-media.matched
Occurs when a business adverse media report has matched against at least one adverse media source as specified within configuration.

report/business-adverse-media.ready
Occurs when a business adverse media report has completed processing.

report/business-adverse-media.errored
Occurs when a business adverse media report’s processing has errored.

report/business-watchlist.ready
Occurs when a business watchlist report has completed processing.

report/business-watchlist.matched
Occurs when a business watchlist report has matched against a watchlist as specified within the configuration.

report/business-watchlist.errored
Occurs when a business watchlist report’s processing has errored.

report/email-address.ready
Occurs when an email address report has completed processing.

report/email-address.errored
Occurs when an email address report’s processing has errored.

report/phone-number.ready
Occurs when a phone number report is ready.

report/phone-number.errored
Occurs when a phone number report’s processing has errored.

report/profile.ready
Occurs when a profile report is ready.

report/profile.errored
Occurs when a profile report’s processing has errored.

report/politically-exposed-person.matched
Occurs when a politically exposed person (PEP) report has matched against a watchlist as specified within the configuration.

report/politically-exposed-person.ready
Occurs when a politically exposed person (PEP) report has completed processing.

report/politically-exposed-person.errored
Occurs when a politically exposed person (PEP) report’s processing has errored.

report/watchlist.matched
Occurs when a watchlist report has matched against a watchlist as specified within the configuration.

report/watchlist.ready
Occurs when a watchlist report has completed processing.

report/watchlist.errored
Occurs when a watchlist report’s processing has errored.

selfie.created
Occurs whenever a selfie is created.

selfie.submitted
Occurs whenever a selfie is submitted.

selfie.processed
Occurs whenever a selfie is processed.

selfie.errored
Occurs whenever a selfie’s processing has errored.

transaction.created
Occurs whenever a transaction is created.

transaction.redacted
Occurs whenever a transaction is redacted.

transaction.status-updated
Occurs whenever a transaction’s status is updated.

verification.created
Occurs whenever a verification is created.

verification.submitted
Occurs when a verification is submitted.

verification.passed
Occurs when a verification passes.

verification.failed
Occurs when a verification fails.

verification.requires-retry
Occurs when a verification requires the individual to retry.

verification.canceled
Occurs when a verification gets canceled.