DocumentationAPI Reference
API ChangelogOpenAPI SpecStatus


A document is a written, printed, or electronic matter provided by an individual, such as a government ID or a utility bill. An inquiry can contain zero or more documents. Each inquiry’s relationships field lists the IDs of all associated documents. For more info about fetching file URLs, see Downloading Files.

Check for the following statuses of a document.

Document StatusDescription
InitiatedWhen the individual is first asked to provide a document, the document is initiated. During this time, a document can be uploaded with files before submitting it for processing.
SubmittedWhen the individual submits their document, the server processes the document.
ProcessedThe server is done processing the document.
ErroredIf the server fails to process the document.